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Plenty of people use WooCommerce to sell digital and physical products. Communication is key to retaining customers and attracting new ones. Inbox For WooCommerce is a handy extension that allows shoppers to send a message to shop admins. It can handle product and order related messages. This plugin can also be used to handle refunds and disputes.
Inbox provides a helpdesk interface to make it easier for shop owners to manage messages from WordPress dashboard. It also supports other systems such as Zendesk. When new messages are sent, shop owners are alerted via email.
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