support

August 26th in Wordpress Plugins by .

Bringing a new product to the market can be quite an exciting endeavor. You will need to be ready to provide exceptional support to your customers if you want them to come back for more business in the future. We have already covered a bunch of customer support themes for WordPress. FAST is a plugin that lets you accept and address support tickets on your site.

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June 7th in WordPress Themes by .

Envato should not need any introduction to web designers and WordPress gurus. Plenty of folks are selling their products on Codecanyon, Themeforest, and other Envato sites. Your job is not done as soon as you make a sale and deliver the goods. You also need to support your customers. SupportX is a theme designed to help you with that. It allows Envato authors to verify purchases before providing support.

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January 29th in Wordpress Plugins by .

Bringing your product to market is a great step but not all you need to do to grow your business. You need to fix bugs and find new ways to offer value to your customers. That’s why many software developers use bug/enhancement tracking systems to keep growing their products. Bug Library for WordPress is just the plugin you can use to implement such a system.

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December 21st in Wordpress Plugins, WordPress Themes by .

Successful business owners understand the importance of offering superior after-sales support to their customers. Good reputation in the business world is hard to gain and very easy to lose. Your customers will appreciate it if you help them get the answers they need faster. Here are 10 ways you can use WordPress to provide support and help to your customers:

Forum Engine

Add a forum: this is a no brainer. In fact, most of your customers will expect to see this feature. ForumEngine is one of many themes you can use to turn your WordPress site into a online discussion board. [click to continue…]

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December 4th in Wordpress Plugins by .

In the past couple of years, we have covered many themes and plugins business owners can take advantage of to offer better customer service. Many businesses rely on live chats to answer the questions customers or prospects may have. The WordPress Live Chat Plugin is a simple solution that lets businesses chat with their customers for sales and support purposes.

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August 16th in WordPress Themes by .

So you have spent many hours to build great products and grow your business? As a business owner, you should always think about your next steps and try to come up with other products that your customers will like. That does not mean you should ignore your existing customers. You can make your business stand out by providing superb support to them. Knowledge Press is a professional theme that allows you to build a support site for your products fast.

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June 3rd in Themes for Businesses, WordPress Themes by .

In order to build a successful business online, you will need products that people will want to get their hands on. Your job as a business owner is not done as soon as you sell your goods or services though. Providing great customer support could only help your business grow. That could be a challenging process if you have a lot of customers. Putting together a FAQ site about your product and giving your customers a forum to ask and answer questions are ideas worth pursuing. These 5 help desk WordPress themes can help you with your customer support efforts:

knowhow

KnowHow: an attractive FAQ theme for WordPress. You can use this to answer the most common questions by your customers. It is responsive and offers 4 custom widgets. [click to continue…]

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