FAST: Support Ticket Plugin for WordPress
Bringing a new product to the market can be quite an exciting endeavor. You will need to be ready to provide exceptional support to your customers if you want them to come back for more business in the future. We have already covered a bunch of customer support themes for WordPress. FAST is a plugin that lets you accept and address support tickets on your site.
FAST comes integrated with Envato and Slack. It has custom ticket fields and form builder. You will be able to handle unlimited agent and custom users. Webmasters can import Envato products, verify purchase codes, and assign tickets to agents for further action.
FAST lets you customize e-mail notifications and other features. It should work with most themes. You get multiple color schemes to choose from.