TotalDesk: WP Help Desk Plugin with Slack Integration

November 18th in Wordpress Plugins by .

So you sell your own products online? You will need to provide exceptional support to your customers to grow your business and keep existing customers coming back for more. TotalDesk for WordPress is a handy plugin that lets you turn your WordPress site into a help desk system.

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TotalDesk lets you manage and respond to tickets from your customers. You can create a searchable knowledge base based on your tickets. Livechat functionality is built-in. Webmasters are in control of all the notifications. TotalDesk comes integrated with WooCommerce and Slack.

This plugin comes with various ticket forms and multiple roles. It allows you to set custom ticket types and statuses. It also has a logging system. This is another paid CodeCanyon plugin.

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