support

October 22nd in WordPress Themes by .

Every business owner needs to spend a lot of time and effort keeping his/her customers happy. There is no point in trying so hard to gain customers when you are not doing enough to retain your existing customers. Let’s not forget that your business’ reputation will take a major hit if you don’t take care of your existing customers. The good news is there are simple ways to integrate a customer support system into your WordPress portal. If you like to keep your support section different from your main website, you can always use these customer support WordPress themes:

ideas

Ideas: a WordPress theme for gathering and reviewing customer feedback. It is AJAX and jQuery powered and easy-to-customize. Ideas and other settings can be managed in the back-end options panel. [click to continue…]

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August 1st in Wordpress Plugins by .

There are plenty of folks who make a living out of developing WordPress related products. If you are working with multiple clients, you want to give them an easy way to get in touch with you when they have issues. Technical Support is a cool plugin that lets you simplify the process for yourself and your clients. It adds a support system to your clients’ dashboards, giving them an easy way to submit their tickets to you right away.

Technical Support is easy to customize too. It has an easy-to-modify settings page that lets you add topics, upload your logo, include your URL/e-mail, and much more. You can also change the e-mail template for your clients to make it easier for them to get in touch with you.

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