feedback

March 25th in Wordpress Plugins by .

Running a business is not as easy as some make it look. You need to develop products, take care of your customers, and come up with new ideas to grow your business all the time. If you want your business to stay afloat for a long time, you need to innovate. Listening to what your visitors and customers have to say is one way to discover new product ideas. These 5 WordPress solutions allow your visitors to request features and make suggestions to help you improve your products:

usersnap

Usersnap: lets your visitors give you visual feedback, so you can better understand their needs. They may highlight, blackout, and use sticky notes for their feedback.

Ideas: a powerful theme for managing product ideas. With this theme installed, your visitors can send you ideas, feature requests, complaints, and other ideas. [click to continue…]

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October 31st in Wordpress Plugins, Wordpress Tips by .

As a business owner, you need to always pay attention to what your customers are saying about their needs and wants to come up with new ideas to grow your business. Asking for visitor feedback is not only smart but also very easy to do. You are just going to need the right tools to start listening to what your customers and prospects have to say. Here are 5 ways you can gather feedback from your visitors to improve your offerings:

usersnap

Interactive Feedback with Usersnap
: gives your visitors a more interactive way to share their feedback with you. They can highlight, blackout, or use sticky notes to give you visual feedback. [click to continue…]

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May 7th in Wordpress Plugins by .

Most webmasters understand the importance of gathering and paying attention to visitor feedback. You could use praises and complaints to improve your site and provide more value to your audience. People could always write to you using your “Contact Us” page. Usersnap is a neat plugin that gives your visitors the ability to share visual feedback with you.

usersnap [click to continue…]

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March 31st in Themes for Businesses by .

Smart business owners know too well about the necessity of providing impeccable support to their customers to keep their business strong and growing. Many business owners work so hard to acquire new customers. Retaining them and keeping them happy should be at the top of their agenda too.  Feedback Engine is a powerful WordPress business theme that enables businesses to better communicate with their customers.

Feedback Engine allows your customers ask you questions, bring their own ideas to the table, send you their praises, and discuss their problems in your community. This is essentially an advanced question/answer theme. Feedback Engine has a clean and attractive interface. It has a superb search functionality that makes going through posts easier for your visitors (auto-suggest feature included).

Since Feedback Engine is a community theme, it is essential for users to do everything possible to manage their members and their roles to avoid potential security headaches. Feedback Engine makes that possible from its back-end. Admins have the option to add and manage their company’s products from “Product Manage” page.

 

Feedback Engine is all about gathering customer feedback for your business. So it is only fair to expect it to be strong when it comes to communication features. This theme has mail management features and offers mail broadcast capability. Transferring your members from another platform? You can just import them into this theme.

Feedback Engine is user friendly and allows members to follow topics and contribute to their community. It is quite a handy tool for businesses to gather ideas and feedback from their customers.

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