Here is a WordPress plugin that lets you stay in touch with your customers from Slack. It allows you to chat with your customers at any time and keep an eye on chat history. You can also manage multiple chat sessions at once. WP Intercom Slack is easily customizable. Simply add your API information to get started.
Users have the option to set up custom auto messages to greet their visitors. The plugin comes integrated with Google Analytics and emojis. As you communicate with your customers, you will be able to see current page, IP address, and other relevant info.
WP Intercom Slack supports file uploads and sharing. This is a commercial plugin by an Elite code developer.