8 Live Chat Plugins for WordPress

November 12th in Wordpress Plugins by .

Creating and selling great products online can be already challenging. But business owners should also spend time to provide great after-sale support to their customers and also answer pre-sale questions on their site. Not everyone is going to feel comfortable calling your business or wait for your e-mail response. Adding live chat functionality could help you better serve your customers. Here are 8 plugins that let you offer a live chat on your site:

nchat

nChat: has a clean interface and a customizable chat widget. The plugin is responsive and has various themes. You can download historical chat logs, email transcript to users, and more.

window chat

Visitor Chat: a chat plugin with web and Windows clients. It adds real-time chat functionality to WordPress and has no recurring fees.

formilla

Formilla Live Chat: lets you chat with your friends using its clean interface. It supports Google Talk. It also offers desktop notifications and shows when someone is typing.

casengo

Casengo Live Chat: adds a live chat system to WordPress, allowing you to handle requests via live chat, e-mail, Twitter or Facebook. You can manage multiple sites with Casengo. It is mobile friendly. Users can also manage multiple mailboxes from within Casengo.

wp chat

WP Live Chat Support: it is available in free and pro versions. You don’t have to pay a recurring fee to use it. The pro version supports unlimited live chat agents, infinite chats, multiple concurrent chats, branding features, and more.

live chat desk

WP Live Chat Support: brings live and voice chat to your WordPress site. It is compatible with mobile devices. It has a built-in help desk ticketing system and provides you with chat transcripts, complete visitor information, and integration with Salesforce.com, Sugar CRM, Zendesk, Unbounce, and more.

wordpress chat

Optimize WordPress Mobile for Speed ➡️ AMP for WP themes & plugins

WordPress Live Chat Plugin: a premium plugin that does not require you to incur a recurring fee to use it. It lets you create your own operator and keep track of chat logs. You get email notifications when there are new visitors ready to chat.

mylivechat

MyLiveChat: integrates your site with My LiveChat, so you can provide better support to your visitors. You can use it to chat with visitors, analyze visitor activities, and more. My LiveChat is powered by Cute Chat

There are many premium live chat services with recurring fees. The above plugins are simple to install and can get the job done for small businesses.

{ 2 comments… read them below or add one }

Moo November 12, 2014 at 3:19 pm

Or, maybe just search the WP Plugin page?
https://wordpress.org/plugins/search.php?q=live+chat

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Cyrus November 13, 2014 at 12:46 pm

You certainly can … but we don’t recommend plugins we have not tested. That applies to every plugin covered on this site. I am sure you can just go by how people have rated certain plugins, and go from there. Whatever works for you 😀

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