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Support Genix: WordPress Support Ticket Plugin

Every business owner knows the importance of providing timely support to their customers. Thanks to Support Genix for WordPress, you will have an easier time answering customers’ questions and solving their problems. This plugin lets you manage unlimited tickets from one place. It comes with auto-assignment, auto-escalation, and auto-closure functions.

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This plugin allows your agents to save common responses to save time serving your customers. It supports email piping for importing emails from an address faster. While it allows file uploads, you have the option to limit certain types. Support Genix supports Envato integration to make it easier for authors to validate purchase codes.

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